Quick Fix for IPOD error “Firewire Connection Not Supported

29 May 2009

Many IPOD members had this to say: “I was getting this error and I tried all things without luck. I got another new iPod and within a month it started giving me this same error "Firewire Connection Not Suported...". Pressing the center button makes it go away for less than 1 second and it scrolls right back again. I can't select songs, turn it off, or anything! Nice paperweight right now. I am going to be one dissatisfied iPod owner “

What Happened?
Dirty IPOD connector. Very often we neglect to look after the IPOD cables and its connectors. The cables are often left idling around and the connectors exposed to the air without any cover. They will accumulate dusts and this dusts will be transferred to the IPOD’s blades of connector. Over time and with enough moisture, these dusts will turn into dirts and cause a connection between the blades of connection. Somehow, the IPOD detects this as an attempt to connect the IPOD via the firewire.

Tools Required
a) WD 40
b) Tooth pick
b) Cotton wool

1. Spray some WD 40 directly into the window of the connector as shown and wait for a few minutes;

2. Put some cotton wool and row it onto the tooth pick and make attempts to clean up the blades of the IPOD; repray some WD 40 into the window;

3. Reset the IPOD if needed be and the “Apple” screen should reappear without the error. If not, retry step 1 & 2.

4. Clean up the residual of WD 40.


inaugurationdaybuttons said...

Jesus Christ man, WD40? cmon.

What are you?

Use, oil/odor/residue free contact cleaner at your local radio shack.

However, thanks, you're a genius. It worked : )

PS, I did not use WD40, jeez

inaugurationdaybuttons said...


In the end, I found out with my sister's ipod, rubbing alcohol 91%, couple of bucks at walgreens, did teh job. However, we ended having to spray it and blowing with our mouths several times at the WHEEL. guess what, there are contacts in there as well : )


alex said...

thank you very much. it worked. before finding your advice, i had tried everything.

p.s. i used oil, instead of wd40

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